Toughenedreflex

Shipping Policy

Overview

This Shipping Policy explains our approach to processing and delivering physical goods. We emphasize quick, safe delivery with clear communication throughout.

Order Processing

Orders are handled during regular business hours following payment verification. High demand or holidays may cause slight delays. Significant delays will be communicated promptly.

Shipping Choices

We collaborate with reliable couriers and postal services for secure delivery and tracking. Shipping options vary based on your location.

Estimated Delivery Times

Delivery times depend on the destination. Domestic packages typically arrive in 5–14 business days, while international deliveries may take 10–21 business days.

Shipping Restrictions

Certain regions might have import restrictions or delivery limitations. Customers must ensure their addresses are correct and deliverable.

Lost or Damaged Shipments

If your order is lost or damaged, contact us right away. We will liaise with the courier to determine the best solution, which might involve a replacement or refund.

Duties and Taxes

International orders may incur duties or taxes as determined by local authorities. These are the recipient's responsibility.

Confirmation of Delivery

Once a courier confirms delivery to the provided address, responsibility shifts to the recipient.

Policy Updates

We may periodically update this Shipping Policy. Changes will be posted on this page.